Terms of Service

 

Terms of Service

Last Updated: 02/11/2025

Welcome to Steel Steeds (“Company,” “we,” “us,” “our”). These Terms of Service (“Terms”) govern your use of our website, www.steelsteeds.co (the “Site”), and any related services or content, including the purchase of Side-by-Side (SxS) parts and accessories and reading our blog posts (“Services”). By accessing or using our Site or Services, you agree to be bound by these Terms. If you do not agree with these Terms, you may not use the Site or Services.


1. Company Information & Governing Law

1.1 Company Details
Steel Steeds is a business registered and operating in the State of Ohio, United States. All matters arising out of or relating to these Terms shall be governed by the laws of the State of Ohio, without regard to its conflicts of law provisions.


2. Scope of Service

2.1 E-commerce
Our primary service is offering SxS parts and accessories for sale. We also provide occasional blog posts and informational content related to off-road activities and products.

2.2 User Accounts
Creating a user account is optional. However, registering an account can help you track your orders, access promotional content, and view your order history more easily.

2.3 Promotional Content
If you sign up for promotional updates, news, or discount offers, you agree to receive emails, SMS messages, or other communications from us. Your personal information will be used in accordance with our [Privacy Policy], and we will not share it with third parties beyond what is necessary to provide these communications. You can opt out at any time.


3. Payments & Billing

3.1 Payment Methods
We accept payments via major credit cards, PayPal, and Shop Pay. By providing a payment method, you represent and warrant that you are authorized to use it and that all payment information provided is accurate.

3.2 Pricing
All prices listed on our Site are in U.S. dollars. Prices and availability of products are subject to change without notice.

3.3 Order Confirmation
Once your order is placed, you will receive an email confirming your purchase. This email is only an acknowledgment and not an acceptance of your order. We reserve the right to cancel or refuse any order for any reason, including but not limited to fraud or unauthorized or illegal transactions.


4. Eligibility & Age Restriction

4.1 Minimum Age Requirement
You must be at least 18 years of age to make a purchase from Steel Steeds. By placing an order on our Site, you represent and warrant that you meet this age requirement. If you are under 18, you may only use our Site under the supervision and consent of a parent or legal guardian who agrees to these Terms on your behalf.

4.2 Legal Capacity
By using our Site and Services, you also represent and warrant that you have the legal capacity and authority to enter into these Terms and to comply with them. If you do not meet these requirements, you must not use our Site or Services.


5. Shipping, Returns & Warranty

5.1 Shipping
For information regarding shipping times, costs, and limitations, please review our Shipping Information page.

5.2 Warranty
Our suppliers may offer product warranties, details of which can be found on our Warranty Page. Steel Steeds makes no independent guarantees or warranties beyond those explicitly provided by the suppliers.

5.3 Returns & Refunds
Please see our Returns & Refunds Policy for information on return eligibility, procedures, and any applicable restocking fees.


6. User Conduct

You agree not to:

  • Use the Site or Services for any unlawful purpose or beyond the scope explicitly provided in these Terms.
  • Submit false or misleading information, including personal or payment information.
  • Commit fraud or engage in any activity that may harm the Company, our customers, or third parties.
  • Use our products for improper or unsafe applications that may violate instructions or regulations.

In the event of suspicious activity, including fraud or misuse of our products, we reserve the right to terminate or suspend your access to our Site and Services without prior notice.


7. Intellectual Property

All content, design elements, logos, trademarks, service marks, and trade names (collectively, the “IP”) displayed on the Site are the property of Steel Steeds or its licensors. You may not reproduce, redistribute, or use any IP without explicit written permission. Nothing in these Terms grants you any right or license to the IP except as necessary to use the Site and Services in compliance with these Terms.


8. Limitation of Liability & Disclaimer of Warranties

8.1 Disclaimer of Warranties
Except as explicitly provided in any supplier warranty, all products and services are offered “as is” and “as available” without any other warranties, express or implied. Steel Steeds does not guarantee that the Site or Services will be uninterrupted, secure, or error-free.

8.2 Limitation of Liability
Steel Steeds, its directors, officers, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site, Services, or products purchased therefrom. Our maximum liability to you under any circumstances will not exceed the amount paid by you for products purchased through the Site.


9. Dispute Resolution

You agree that any disputes arising from or relating to these Terms, your use of the Site, or your purchase of products shall be resolved exclusively through binding arbitration in the State of Ohio, United States, under the rules of the American Arbitration Association. Each party will bear its own costs of arbitration. This section does not prevent either party from seeking injunctive relief in a court of competent jurisdiction.


10. Termination

We reserve the right to terminate or suspend your account or access to the Site or Services immediately and without notice if we believe you have violated these Terms, engaged in fraud, or otherwise used the Site or products inappropriately. Upon termination, all rights and licenses granted to you under these Terms will cease immediately.


11. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site or Services after any changes indicates your acceptance of the revised Terms.


12. Contact Us

If you have any questions about these Terms, please contact us at:

  • Email: info@steelsteeds.co
  • Phone: 614-857-0925

By using our Site and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.