Privacy Policy

Last Updated: 02/11/2025

Steel Steeds (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.steelsteeds.co (the “Site”). By using the Site and our services (“Services”), you consent to the practices described in this Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Site or Services.

1. Information We Collect

1.1 Personal Data
We may collect personal data that you voluntarily provide to us when you:

Create an account on our Site
Sign up for our newsletter or promotional emails
Submit a contact form
Proceed through checkout

This data may include:

Name
Email Address (or Phone Number, depending on your selection)
Shipping/Billing Address
Payment Information (processed securely through Shopify’s payment gateway; we do not directly store or view your full payment details)
Browsing Behavior (collected via Shopify analytics to help us understand Site usage)

No special categories of personal data (e.g., health or biometric data) are collected.

1.2 Cookies & Similar Technologies
We (and/or Shopify) use cookies and similar tracking technologies to enhance your experience, analyze Site performance, and deliver relevant content. These may track:

Pages visited and time spent on them
Items viewed or added to cart
IP addresses, device information, and browser type

2. How We Use Your Information

We use the information we collect for purposes including, but not limited to:

Processing Orders: Fulfilling and managing purchases, returns, or exchanges.
Sending Marketing Emails: Providing promotional materials, special offers, and other information about our products or services. You can opt out at any time by clicking the “unsubscribe” link in our emails.
Improving Services: Monitoring and analyzing usage and trends to enhance your experience and the Site’s functionality.

3. How We Share Your Information

We do not directly sell, rent, or trade your personal information to third parties. However, we use Shopify to power our online store. Shopify may handle your personal data (including payment details) under their own privacy policy and secure infrastructure. Please refer to Shopify’s Privacy Policy for more details on how they manage user data.

We also may disclose your personal information:

To Comply with Legal Obligations: If required to do so by law or in response to valid requests by public authorities.
To Protect Rights and Safety: When we believe disclosure is necessary to protect our rights, enforce our Terms of Service, or respond to claims that any content violates the rights of others.

4. Data Retention

We retain your personal data for two years, or as long as needed to provide you with our Services and to comply with legal obligations (such as tax and accounting laws). After this period, your personal data may be anonymized or securely deleted.

5. Security Measures

We rely on Shopify’s security protocols to help protect your personal information. Shopify employs industry-standard measures such as Secure Sockets Layer (SSL) encryption, secure servers, and access control. While we strive to safeguard your data, no method of transmission over the internet or electronic storage is 100% secure.

6. Children’s Privacy

Our Site and Services are not intended for individuals under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data without parental consent, please contact us at info@steelsteeds.co, and we will take steps to remove such information.

7. International Data Transfers

While we primarily operate in the United States, data processed by Shopify may be transferred to, stored, and processed in locations other than your home country. By using our Site, you consent to any such transfers in accordance with this Privacy Policy. If you have concerns about international data transfers, please review Shopify’s Privacy Policy or contact us for more information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We will also notify you of material changes via the email address you provided to us, where required. Your continued use of the Site or Services following the posting of changes indicates your acceptance of the updated Privacy Policy.

9. Your Choices & Rights

Opt-Out of Marketing Emails: You can unsubscribe from marketing emails by clicking the “unsubscribe” link in our communications.
Access, Correction, and Deletion: If you would like to access, update, or request the deletion of your personal data, please contact us at info@steelsteeds.co. We will consider and act upon any request in accordance with applicable laws.

10. Contact Us

If you have questions or comments about this Privacy Policy or our data practices, please contact us at:

Email: info@steelsteeds.co
Phone Number: 614-857-0925

We will do our best to address your concerns and provide any additional information you may need regarding our privacy practices.

By using our Site and Services, you acknowledge that you have read and understand this Privacy Policy and consent to its terms. If you do not agree, please discontinue use of the Site.